Shipping Manager should now work as intended. Open Shipping Manager settings and reenter your account information. Under Company Preferences, click to clear the Shipping Manager option. If you continue to receive the error, perform the following steps: Select UPS Shipping Options, then select Settings and re-enter your shipping account information. Right-click the folder name, select Rename, and add OLD to the end of the name (.ShippingManagerOLD).Ĭhoose Point of Sale and select QuickBooks Shipping Manager. You will need to re-enter your shipping account information after implementing the solution.Įxit both Point of Sale and QuickBooks Desktop.Ĭ:\Program Files (x86)\Common Files\Intuit\ShippingManagerĬ:\Users\\AppData\Roaming\Intuit\ShippingManager Important: Either of these solutions removes your shipping history. Use Solution 2 if you are using Shipping Manager with QuickBooks Desktop. Use Solution 1 only if you are using Shipping Manager with POS. Intuit recommends 2 solutions for this issue, depending on your situation: When you installed QuickBooks Desktop, the installation did not find the most current Shipping Manager database. You have a damaged Shipping Manager database. You are trying to use Shipping Manager from a Point of Sale (POS) client workstation.
The Shipping Manager database is newer than the Shipping Manager on this PCĪ few different things can cause this error: When you try to use Shipping Manager you receive this error:
